Unitron Moxi Kiss Operations Instructions download pdf (Page 25)

21

Troubleshooting Guide

CAUSE POSSIBLE REMEDY

No sound

• Not turned on

• Low/dead battery

• Poor battery contact

• Battery upside down

• Shells/domes

blocked with ear wax

• Plugged microphone

protector

Not loud enough

• Low volume

• Low battery

• Shells/domes

not inserted properly

• Change in hearing

• Shells/domes

blocked with ear wax

• Plugged microphone

shield

Intermittent

• Low battery

• Dirty battery contact

• Turn on

• Replace battery

• Consult your hearing healthcare professional

• Insert battery plus (+) side up

• Clean shells and domes. See “Cleaning the

Shells and Domes”. Consult your hearing

healthcare professional.

• Consult your hearing healthcare professional

• Turn up volume; see hearing healthcare

professional for models without a manual

volume control or if problem persists.

• Replace battery

• See “Putting Your Moxi Hearing Instruments

on Your Ears”. Reinsert carefully.

• Consult your hearing healthcare professional

• Clean shells and domes. See “Cleaning the

Shells and Domes”. Consult your

hearing healthcare professional.

• Consult your hearing healthcare professional

• Replace battery

• Consult your hearing healthcare professional

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